Changing the text of your confirmation email

InstructionIntermediate
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Configuratie - Templates - Templates

The default text works, but it does not sound like your place. The emails your guest receives are templates you edit yourself.

What to replace and what to leave

A template contains variables: the guest's name, the date, the party size. Leave those — they are filled in when the email is sent. The text around them is yours.

What we recommend mentioning

  • How long you hold a table. "We hold your table for 15 minutes" prevents an argument at the door.
  • How to cancel or change. A guest who does not know how to cancel, does not cancel.
  • Parking or access, if that is a thing where you are.

Test on your phone

Make a reservation in your own name and read the email on a phone, not on your monitor. That is where your guest reads it too.